RedoSites Terms and Conditions


These Terms and Conditions (“Terms”) are entered into by and between RedoSites (“Company”) and the client or entity agreeing to these Terms (“Client”). These Terms govern all services provided by RedoSites, including but not limited to website design, development, hosting, SEO, and related digital services (collectively, the “Services”). Any proposal, invoice, or agreement referencing these Terms is incorporated herein (collectively, the “Agreement”).


By engaging RedoSites, Client agrees to the following:


1. Services & Scope


RedoSites agrees to provide Services as outlined in any approved proposal, invoice, or written agreement. Scope of work may include website design, development, optimization, maintenance, or related services.


RedoSites reserves the right to modify or improve its service offerings at any time. Any changes that materially affect Client deliverables will be communicated.


2. Client Responsibilities


Client agrees to:


Provide accurate, complete, and timely content, assets, and information required for project completion


Maintain responsibility for all content, images, copy, and materials supplied to RedoSites


Ensure all provided materials comply with applicable laws and do not infringe on third-party rights


RedoSites is not responsible for delays caused by Client’s failure to provide required materials or approvals.


3. Approvals & Revisions


RedoSites will provide opportunities for Client review and approval throughout the project.


Client shall review deliverables within 5 business days unless otherwise specified


Failure to respond within that timeframe may be considered approval


Additional revisions beyond agreed scope may incur additional fees


4. Payments & Billing


All fees are outlined in the applicable invoice or agreement


Payments may be required upfront, in milestones, or via recurring billing depending on the service


Late payments may incur interest up to 1.5% per month or the maximum allowed by law


Services may be paused or terminated for non-payment


All fees are non-refundable unless otherwise stated in writing.


5. Cancellations & Termination


Client may cancel services with written notice. However:


Any work completed or in progress must be paid in full


Deposits and setup fees are non-refundable


Ongoing services (e.g., hosting, SEO) may require notice periods defined in the agreement


RedoSites reserves the right to terminate services at any time with notice if Client breaches these Terms.


6. Intellectual Property


Upon full payment:


Client retains ownership of final website deliverables (excluding third-party tools, plugins, or licensed assets)


RedoSites retains the right to use completed work in its portfolio and marketing materials


Any unpaid work remains the property of RedoSites.


7. Third-Party Services


RedoSites may utilize third-party tools, platforms, hosting providers, or plugins.


Client acknowledges:


RedoSites is not responsible for outages, errors, or policy changes from third-party providers


Third-party terms (e.g., hosting, domains, analytics tools) may apply


8. Disclaimer of Warranties


RedoSites provides Services “as is” and makes no guarantees regarding:


Search engine rankings or SEO results


Website performance beyond reasonable optimization efforts


Continuous uptime or error-free functionality


To the fullest extent permitted by law, all implied warranties are disclaimed.


9. Limitation of Liability


To the fullest extent permitted by law:


RedoSites shall not be liable for any indirect, incidental, or consequential damages


Total liability shall not exceed the amount paid by Client for Services giving rise to the claim


Client acknowledges that digital services involve inherent risks, including third-party platform changes and user behavior.


10. Indemnification


Client agrees to indemnify and hold harmless RedoSites, its employees, contractors, and partners from any claims arising from:


Client-provided content


Client’s business practices


Violations of applicable laws or third-party rights


11. Confidentiality


Both parties agree to keep confidential any proprietary or sensitive information shared during the course of the Agreement, except as required by law.


12. Governing Law

These Terms shall be governed by the laws of the Commonwealth of Virginia, without regard to conflict of law principles.


Any disputes shall be resolved in the state or federal courts located in Virginia.


13. Entire Agreement


These Terms, along with any proposal, invoice, or written agreement, constitute the entire agreement between the parties and supersede all prior agreements or understandings.


14. Modifications


RedoSites reserves the right to update these Terms at any time. Continued use of Services after changes constitutes acceptance of the revised Terms.


15. Contact Information



RedoSites

7501 Boulder View Dr #201-C

Richmond, VA 23225

Phone: 804-262-7648